Letters to the Editor

Written By Unknown on Minggu, 07 Oktober 2012 | 17.35

To the Editor: Regarding "Fleeced by Fees?" (Sept. 23), thank you for your excellent article on modern-day travel. I travel frequently and am constantly on alert about any service being offered. I might recognize a particular service as having been free in the past, but today? I always check. I too am fed up with fees that have a generic description and are nothing other than a money grab. How can we make our displeasure known? Maybe we travelers should all stay at home for one week as a form of strike against all these fees. As one person I must admit to feeling powerless most of the time when it comes to travel. Not a nice feeling.
Gerard A. Ward
Winnipeg, Manitoba

To the Editor: I am reminded of the motel that charged a husband and wife guests for use of the swimming pool. The couple had not used the pool, and upon challenging the charge the manager asserted that it was there for their use and that if they had not used it was irrelevant.
Malcolm Park
Melbourne, Australia

To the Editor: Here's one that has happened to me twice in the past few months: I rent a car, and when I go pick it up at airport, the rental car company says that no cars are available at the moment, and asks whether I would like to wait until one was, or (drum roll) if I'd prefer to upgrade to a car that would be immediately available for $X amount more per day. Classic bait and switch. One time I got the upgrade free by whining loudly; this last time I was not so lucky.
Hap Freund
Santa Barbara, Calif.


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